Privacy policy
Your privacy matters to us. At Fellas, we are committed to protecting your personal information and ensuring a safe, secure shopping experience.
What We Collect
When you place an order or contact us, we may collect:
- Your name, phone number, address, and email
- Payment details (only through secure third-party gateways)
- Product preferences or feedback
- Device or browsing info (cookies/IP) for better website performance
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide order updates or respond to inquiries
- Improve our products, services, and website experience
- Notify you of promotions, offers, or new arrivals (only with your consent)
We do not sell, rent, or share your personal data with any third party, except:
- Logistics/delivery partners (to deliver your order)
- Payment gateway providers (to complete transactions)
- Legal authorities (if required by law)
Payment Security
All online payments are handled through secure and encrypted gateways. We do not store your card or banking details.
Cookies & Tracking
Our website may use cookies to enhance your browsing experience, remember your preferences, and collect anonymous usage data. You can disable cookies in your browser settings if you prefer.
Your Rights
You have the right to:
- Access or update your personal info
- Opt-out of promotional communications at any time
- Request deletion of your data (as long as it doesn't affect order fulfillment/legal compliance)
Updates to This Policy
We may update our Privacy Policy as needed. Any changes will be posted here, and continued use of our website means you accept the updated terms.
Questions?
For any privacy-related concerns, contact us at: Email: fellasbd@gmail.com Phone/WhatsApp: 01825-525535
Thank you for trusting Fellas Fashion. We respect your privacy and your style.